DentaTreat is a Dental Hospital located in the suburbs of Pune city. Dr. Som Joshi is a practicing Dental surgeon and the Managing Director of the firm. DentaTreat is a Dental Hospital established in 2010 with a humble set up of only two dental chairs ,over next 10 years the hospital has expanded its capacity to 20 Dental chairs and a turnover of 72 Lakh Rs. per year, with a employee strengths of 10 Doctors and 20 support Staff. Recently Dr. Som took a survey of the customers randomly over a week regarding the feedback by the patients and following are the observations –
Description |
Number of Customers |
Satisfied Customers |
52 |
Customers with no Complaints |
48 |
Customers with complaints |
58 |
Dissatisfied Customers |
42 |
Total |
200 |